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We ship quickly, and we never charge shipping to send it to you, whether it is a single battery, or a complex fencing system.

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MuttFence.com Shipping FAQ

Are There Any Shipping Surcharges?

No - we add no shipping surcharges to your order. The price you see is the price you pay (in Louisiana, state taxes will apply).

What are the shipping charges?

All orders feature free shipping, either USPS 1st Class for batteries, and small items, USPS Priority for most collars, and UPS Ground for larger items, such as fencing systems.

How long before my product ships?

Orders received before 11:00 Central Time will be normally be shipped same business day. Orders received after 11:00 Central Time or on weekends will be shipped next business day.

How can I track my order?

Tracking will be emailed to you by 5 PM Central Time the day your order ships. If you want to track it manually, look for the "Track Your Order" link at the top right of this page, input your order number and the tracking information will be available.

By what method will my order ship?

All items ship via UPS Ground, USPS Priority, or USPS 1st directly from our warehouse.

How long will it take to get my products?

Delivery times vary but it is normal to receive your order in 3 - 5 business days.

How do you handle backorders?

Yes, we will notify you of the backordered item(s) and inform you of the expected ship date. If this date is not acceptable, contact us if you wish to cancel your order.

Can I expedite shipping?

Yes, call us and we will help in any way we can. Unlike other companies, we'll let you know when to expect it by standard shipping before we'll charge you for express shipping.


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