How To Track Your Order

Enter your order number in the field below. Your order number can be found on your printed reciept or on the confirmation email you received when you placed your order.

Order Status

Please use the following table to better undertand the status of your order. If you have questions about your order, please Contact Us.

Status	Definition
New	Order received and payment processed
In-Progress	1] Order processed and sent to shipping department for dispatch 2] Order partially shipped - there will be a shipping number and a comment regarding the rest of your order 3] Customer reports product damaged on arrival 4] Return requested
Complete	Whole order is shipped
Backordered	Product out of stock for greater than 48 hours
Archived	Order cycle completed - not available for return
Refunded	Return received and refund issued - please allow up to 7 - 10 days for the return to process